Privacy Policy
This Privacy Policy describes how Yiwu Jinfan Network Technology Co., Ltd., doing business as zivxj™, may collect, use, disclose, retain, and protect personal information when you use zivxj.com.
1. Scope
This policy applies when you browse zivxj.com, place an order, contact Customer Care, use available account functionality, subscribe to communications, or otherwise interact with the store.
2. Information We May Collect
Depending on your interaction with the store, information may include:
- Name, email address, phone number, billing address, and shipping address.
- Order, transaction, return, refund, and customer-service information.
- Account details and preferences where account functions are available.
- Device, browser, network, and approximate location information derived from IP address.
- Cookie, analytics, and similar technical information.
- Information voluntarily provided when contacting Customer Care.
Payment information is processed by authorized payment providers. zivxj™ does not store complete payment-card numbers on its own systems.
3. How We Use Information
Personal information may be used to:
- Process and fulfill orders.
- Provide shipping and transaction updates.
- Handle returns, refunds, and customer-service requests.
- Prevent fraud and maintain store security.
- Improve store functionality and customer experience.
- Maintain transaction and business records.
- Comply with applicable legal obligations.
- Send marketing communications where permitted and requested.
4. How Information May Be Shared
Information may be shared where reasonably necessary with service providers, including ecommerce infrastructure providers, payment processors, fulfillment providers, carriers, analytics services, customer-support systems, technical vendors, marketing providers, advisers, and authorities where legally required.
5. Cookies & Similar Technologies
Cookies and similar technologies may be used for essential store functions, preferences, analytics, performance, fraud prevention, security, and advertising where applicable.
Browser controls or available privacy-choice tools may allow users to manage some cookie preferences.
6. Data Retention
Information may be retained for as long as reasonably necessary to fulfill the purposes described in this policy, including transaction records, customer support, fraud prevention, dispute handling, accounting, and legal compliance.
7. Information Security
Reasonable administrative, technical, and organizational safeguards are used to protect personal information.
However, no online transmission or electronic storage system can be guaranteed completely secure.
8. Privacy Rights
Depending on applicable law and your location, you may have rights relating to access, correction, deletion, portability, restriction, objection, withdrawal of consent, or other handling of personal information.
Privacy requests may be submitted to service@zivxj.com. Identity verification may be required.
9. Marketing Communications
Where marketing communications are offered, users may unsubscribe through the available unsubscribe mechanism. Transactional messages relating to an order may still be sent where necessary.
10. Children’s Privacy
Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
11. International Processing
Because our company, customers, and service providers may be located in different countries, information may be processed outside the country where a customer resides.
12. Changes to This Policy
We may update this Privacy Policy to reflect operational, legal, technical, or regulatory changes. The current version will be posted on this page.